Grey Eagle Return/Refund Policy:

 

The following refund policy applies to all Grey Eagle flight reservations made between a point in the United States and San Felipe, Mexico .

 

  1. If a passenger is not present at least 10 minutes before the scheduled departure time for a flight, that passenger is considered a “no-show”. No refunds will be issued for “no-show” passengers. If a passenger does not show up for a flight, Grey Eagle has no opportunity to sell that seat to others.
  2. If a passenger reservation is cancelled 30 days or more prior to the scheduled departure date, a full credit for the reservation will be issued to the credit card used to make the original reservation, minus a 5% handling charge. The customer making the reservation must call Grey Eagle reservations at 760-804-8680 to cancel the reservation and obtain the refund.
  3. If a passenger reservation is cancelled between 7 and 30 days prior to the scheduled departure date, a cancellation fee of $50 will be retained by Grey Eagle Aviation, Inc. A credit for the balance of the round trip fare will be issued to the credit card used to make the original reservation. The customer making the reservation must call Grey Eagle reservations at 760-804-8680 to cancel the reservation and obtain the refund.
  4. If a passenger reservation is cancelled between 24 hours and 7 days prior to the scheduled departure date, a cancellation fee of $100 will be retained by Grey Eagle Aviation, Inc. A credit for the balance of the round trip fare will be issued to the credit card used to make the original reservation. The customer making the reservation must call Grey Eagle reservations at 760-804-8680 to cancel the reservation and obtain the refund.
  5. No refunds will be issued for reservations cancelled within 24 hours of the scheduled departure time for a flight.